Complimentary monogramming is offered on @work purchases. Please allow 3-5 business days for production.
|US||19 in||15 in||8 in||3.2 lbs|
|EU||48.5 cm||38 cm||20.5 cm||1.4 kg|
Above dimensions with wheels and handle.
Ambassador Luggage Shipping and Return Policy
FREE Same Day Luggage Delivery in Manhattan! Free Shipping Policy Ambassador Luggage is proud to offer Free Ground Shipping on all domestic orders over $75 placed on our website.
We make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 4-5 business days. Business days include Monday - Friday, excluding holidays. If an item ordered is out of stock, we will inform you via email of the expected delay or provide you with other options.
Please note that orders consisting of more than one brand will likely to arrive at their destination over multiple days due to varied processing times.
At this time, we are unable to offer free shipping to Alaska, Hawaii, Puerto Rico, and International destinations and all TUMI poducts are not available for shipments outside the United States. International Shipping may take 1 to 4 weeks.
USPS offers no guaranteed delivery date on International Shipments. Shipping price is estimated based on average USPS shipping rates. We will calculate shipping rates based on fees given directly from USPS. On all international shipments, customers are responsible for paying inbound taxes, duties, and fees (and any subsequent return fees).
Please call 1-212-308-0930 or email us at firstname.lastname@example.org with any questions regarding International and expedited shipping.
Free Returns Policy If you are not 100% satisfied with your purchase, you may return it Free of charge! Please call us or e-mail us at email@example.com within 30 days from the receipt of Shipment, and we will send you a prepaid UPS label for your products. Credits will be issued usually within 72 hours of receipt. You can return your purchase within 30 days from the receipt of the shipment. Products must be in new, unused condition and in the original box or packaging.
Shipments to Canada, Alaska, Hawaii, Puerto Rico and International destinations cannot be returned. Once your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that it may take an additional 2-10 business days depending on your credit card company after your credit is applied for it to post to your account.
If products retuned to Mitsosa luggage that are not in new, unused condition will be returned to the shipping address on file and original payment method will be charged an extra return shipping fee. Have questions? Prefer to order by Phone or Fax? Our friendly Customer Service Team is happy to help you!